Thank you for your patience throughout our launch for the past few hours.
We are here to bring you news that our new Femidian server is ready to be opened within the next hour.
Please keep in mind that this is a temporary EU server meant to accommodate players who wish to be transferred to our upcoming server in Europe.
When we open the Femidian server, we will let you know through a new post announcing its release.
Temporary EU Server in Preparation
In addition, we would like to make an important announcement regarding the number of players accessing our Exclusive Access servers.
Prior to the announcement, please accept our apologies for rather crowded servers with high traffics.
We had initially planned 2 servers based on our sales data. They were sufficient enough to support the player base without waiting queues.
However, there was an unexpected jump in sales a day prior to our scheduled launch date. There was an additional influx of sales, the amount exceeding well over a third of our most recent total sales, and the statistics were not observed in time due to the data refresh being queued.
As a result, our players experienced heavy lags and connection issues, which is what we previously stated that we would prevent.
In order to make up for the inconvenience we have caused you on the first day of our grand opening due to our inability to foresee this event, we would like to provide you with compensation. We will make a separate announcement later regarding the details.
A great number of mistakes have already been made, but we hope to learn from this and deliver you a stable service and an enjoyable game. We would greatly appreciate your support in this endeavor. Thank you.
[UPDATE - March 29th]
We would like to announce the consolatory items that will be provided via the in-game message box. Please refer to the list below for details.
Enchant Scroll x 5
EXP Tome x 5
Lv 15 Movement Speed Potion x 20
The items will expire on 11:59 p.m. (EDT) on the 4th of April, 2016 so make sure you claim the items before that time.
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