Focused Group Interview Information
Posted: June 4th, 2015, 8:18 pm
NEXON posted some official information about the recent FGI (Focused Group Interview) on their website. We don't have an official translation but the user emailboxu posted a translation on Reddit.
Greetings. I am GM Leslie.
As we announced on May 22nd, the FGI on May 30th-31st was held.
We'll give you a tour of where we held this event between users and devs.
We invited more than 100 users to the normal user meetings, but for this FGI we wanted a more personal, 1 to 1 interview style of discussion so we prepared the meeting in this way.
[Please Enter [?]]
Because of this many people asked questions like "are more people coming?" "why are there more devs than users?" etc.
We knew it would be kind of awkward at first, but before 30 minutes was up, everyone was very comfortable and didn't even notice me walking around taking pictures.
[What am I doing here...]
[Users and developers have a heated discussion.]
[A user who was determined not to miss a single word borrowed my MacBook.]The main issues discussed were about skill balance and various bugs. I'll discuss these in more details after this image section. Pictures first.
[He even took notes on the jokes we made.]
From here are pictures of the users from May 31st.
[Everyone was so busy discussing that they ignored the snacks, so I pretended to take pictures and ate them.]
[If the FGI of the 30th were like a round-table discussion, the FGI of the 31st was more like a in-game guild meeting]
[Felt like a meeting of 화기애애한 [? Possibly celebrity talk-show sort of meaning] boys.]On May 30th we had 8 people, on the 31st we had 6 people for a total of 14. The developers would like to say they were very thankful that people from so far away came to discuss this game.
[From the left, people from Daegu, Busan, Jeonju]
During the 2nd CBT more than 20,000 people participated, but only 14 people were invited to this meeting so the developers made sure to note everything they said.
The place where we held the FGI was actually the office of imc GAMES's Kim Se Yong, the person in charge of the ToS blog. Note that he's also the person who was answering questions on Naver Cafe under the ID "Kim Sek Sek". That's all the information I'll give you, ㅋㅋ [aka, KEKE]
For the finale of the interviews, we had a time where Vice President Kim Se Yong answered questions directly.
[Sharp and analytic questions.]
Now I will give some details regarding the interviews that took place.
How will the Adventurer Journal Rankings work? Buying things on the Auction house raised this score. [During the last CBT]
The amount of Ranking points you received from Crafting in the CBT may have seemed high in the restricted access of the client. We don't think this will be a problem in the larger population of the official release. However, we are still considering having weekly or branching resets for this ranking.
My party's summoned quest boss was stolen by other players and I didn't even get any of the rewards as a result. That sucked.
We didn't create instanced dungeons or layer separation because we wanted to capture the basic MMORPG essence. We know it's impossible to expect all the players to act mannerly in this kind of game. Realistically for every good/kind player there's also bad/mean players, and with this thought in mind we think that stealing is a part/element of the genre [that they can't necessarily fix without removing a lot of player interaction].
Conversely, a high-leveled player might see a low-leveled player struggling with a boss and help them out as they are passing through. We want a user's experience to be varied and rich [?].
However, for party play, we're probably going to need more input from the players.
- Currently we're considering ideas like lowering the contribution of people not in the party, or making them miss when they try to attack.
I sent a bug report with the in-game function, but there wasn't a response so I'm wondering if it's actually working [Report function].
We created a feedback system for the bug-reporter, and received about 20,000 reports, many because people didn't receive an instantaneous reaction from the devs regarding their report [so we got many repeated reports]. We considered putting in a "critical" bug reporting function for serious bugs, but it was too likely that people would abuse this for less important bugs so we dropped the idea.
That Gem Extraction destroyed the Gem was an unpleasant surprise.
I think there was a misunderstanding so we'd like to rectify that. We made Gem Extraction destroy the Gems to combat inflation of Gems. There were a lot of differing opinions on this aspect of the game. There was also a suggestion that instead of destroying Gems, that the items' rating be lowered. We're still having difficulty settling on a solution.
No matter how much I explore the map, I can't seem to get 100% completion.
We're going to improve the UI side of this.
You said there would be a lot of hidden content. [There was a lot of hidden content.]
There's also hidden quests. For the previous CBT there were about 2 hidden items in each map. In the Cash Shop there were Dowsing Machine consumable items put in so that people could test out this function, but because everyone was so preoccupied with leveling, many people missed out on this aspect of the game.
Are there plans to implement guilds??
There's a separate class that can make guilds. It's called the "Templar Class". It will have guild-related/specific skills and will be available around the 8th ranking.
Currently the max party size is 5, are there any plans to expand this?
Because of the wide variety of skills a single player can have, we think that 5 is a suitable size for parties. [ie, no plans for expansion]
I know there have been many questions regarding the marriage system. Please also put in same-sex marriage.
We haven't even considered the marriage system at all yet, but we can already see people asking for SSM. Just for reference, we're not sure if SSM will be legalized in Korea.
When I killed a shiny monster in the field it dropped way too many items.
Shiny monsters were supposed to have a 1000x drop rate, but instead dropped 1000 items, which would instantly fill your inventory to the max. That was a mistake on our part. There are golden and silver monsters, and if you look closely you should be able to tell them apart.
I don't feel like the 2nd CBT was properly developed or optimized. I'd like to play in a more stable environment.
Our excuse is that the programmers have been developing the game on high-end machines so we didn't properly account for or optimize for lower-end PC users. Please allow us some time before we get to that.
We haven't yet obtained any ToS-related goods/swag so our thank you gifts were mostly department store [Korean Department stores are different from those in the West, just FYI] gift cards and snacks.
We hope this was an enjoyable experience for everyone, and for the next event we'll try to bring in the people who couldn't make it to this one.
We'll provide links for people interested in the user reviews of the meeting below.
Hatek's Review [Direct Link]
Vianari's Review [Direct Link]
Lunatic's Review [Direct Link]
Lotus's Review [Direct Link]
nseom's Review [Direct Link]
Burning's Review [Direct Link]